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Now hear this...
Jan. 21st, 2005 10:32 pm"You need to meet the patient where they are. If they absolutely have to ask you the same question five times, okay, that's where they are and that answer is what they most need from you today."
Okay.
I can be tightly wound. I get that. In high tech, I used it to my advantage sometimes. ("Okay, I am about to tour the operating system under discussion, in a manner strongly reminiscent of Godzilla touring Tokyo, and the result will be a bunch of bug reports and an operating system left in flaming rubble. Stand BACK.")
Well, that works fine with computers, but being tightly wound around people (and in physical therapy) is not at all helpful, to them or me. I need to meet the patient where he, or she, is, and they do what I tell them, or allow me to occasionally do things to them that are painful, because I have built a trusting relationship and they know I'm on their side and want to help heal them. The relationship is paramount.
Paaaaaaaaaaaaaaaaatience. Compassion. Paaaaaaaaaaaaaaaatience.
Okay.
I can be tightly wound. I get that. In high tech, I used it to my advantage sometimes. ("Okay, I am about to tour the operating system under discussion, in a manner strongly reminiscent of Godzilla touring Tokyo, and the result will be a bunch of bug reports and an operating system left in flaming rubble. Stand BACK.")
Well, that works fine with computers, but being tightly wound around people (and in physical therapy) is not at all helpful, to them or me. I need to meet the patient where he, or she, is, and they do what I tell them, or allow me to occasionally do things to them that are painful, because I have built a trusting relationship and they know I'm on their side and want to help heal them. The relationship is paramount.
Paaaaaaaaaaaaaaaaatience. Compassion. Paaaaaaaaaaaaaaaatience.
