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(scrapbook stuff again)

Tuesday, September 13, 2005

We came to evaluate a patient just as her sister was bringing in the patient's suitcase of clothing. "Can I unpack this now?" asks the sister.

I have no idea. I'm trying to get an eval done, and done correctly. I'm completely new here, and I have about four months of clinical experience, only one month of which has been in a rehab hospital. But here she is, looking to me for an answer that I do not have. So I replied, "Why don't you hold off on that for now."

"Is there a problem?" asked the sister, alarmed. (Great... I've just worried the sister for absolutely no reason. Smooth move.)
"Go ahead and unpack," replied my instructor. "Everything's fine."

Later, after writing the note, my instructor gave me this valuable and spot-on advice: "When someone asks you a question and you don't know the answer, just say, "I don't know, but I'll find out for you." If you make up an answer, they'll figure that out, but if you tell them you'll find out the answer, then they trust you when you do say something. And throughout your career, there will be plenty of times you will be asked a question that you don't know the answer to."

Date: 2005-09-18 08:18 am (UTC)
From: [identity profile] browse.livejournal.com
That's a great lesson to learn, in any profession.

yah

Date: 2005-09-18 08:56 am (UTC)
From: [identity profile] ninevirtues.livejournal.com

stay tuned... I'm blogging like a crazy woman, and I think that some of it would interest you specifically.

Date: 2005-09-18 04:31 pm (UTC)
From: [identity profile] sugarplumkitty.livejournal.com
That's so true in any aspect of life.

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